What kind of alarm system do you have?
EufySimpliSafeRingAbodeBrinksNestScoutOtherI don't Know

What product model do you have?
Home Alarm KitSimpliSafe Alarm SystemRing Security SystemLota Security KitGateway Security KitBrinks Security SystemProtectScout Alarm SystemOtherI don't know

Please describe what types if issues you're experiencing

What type of mobile device are you using to control your thermostat?
IOSAndroidOther